Contact Us

You can also find answers to common questions here.

 


Main Phone Number

877-743-5373 (toll free)

801-756-9902 (Utah County)

801-492-3978 (Fax)

Customer Service is available Mon-Fri 9am-5pm MST

TIP: The phone lines are most available between the hours of 2-5pm.



Sales

For questions about our products or purchasing.
sales@thrivelife.com

Customer Service

Questions about your order or assembling your Food Rotation System.
support@thrivelife.com

UPS Package Tracking

If you have your tracking number, you can track your packages directly with UPS. You can reroute, reschedule, and more with UPS My Choice. It’s simple and free!




Visit Us

691 S Auto Mall Dr.
American Fork, UT 84003

Hours

Monday-Friday: 9am-5pm (Will Call open 10am-5pm)

Saturday: 9am-1pm

Sunday:  Closed

 

Our US Holidays include: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day, New Years Eve

 


Black Friday Week Hours

Our customer service hours will be changing during the week of Black Friday to accommodate a high volume of calls.

Monday, Nov 20 
9am – 5:00pm

Tuesday, Nov 21 
8:00am to 7:00pm for chat, email, and phone support. Showroom will be open 9:00am – 5:00pm.

Wednesday, Nov 22
 8:00am – 6:00pm for chat, email, and phone support. Showroom will be open 9:00am-5:00pm.

Thursday, Nov 23
 CLOSED. Happy Thanksgiving!

Friday, Nov 24
 9:00am – 5:00pm for chat, email, phone support, and showroom.

Saturday, Nov 25
 9:00am – 5:00pm for chat support only. Showroom will be open 9:00am-1:00pm.

Sunday, Nov 26  CLOSED.

Monday, Nov 27 
8am-8pm for phone and email support. Chat support will be available until midnight.

All times are in mountain time.